If you are a Web EDI vendor, please send your query to efss.front-office@bms.com For paper copies - be sure you have mailed your invoice correctly to the correct Place of trade. Also check that you have fulfilled all the invoicing requirements.
You should only be invocing one of these companies:
Bristol-Myers Squibb AB (0052)
Oy Bristol-Myers Squibb (Finland) AB (0101)
Bristol-Myers Squibb Norway Ltd (0119)
Bristol-Myers Squibb Denmark (0405)
Please ensure the correct billing and mailing address shows on the invoice itself (as per the purchase order)