If you are a Web EDI vendor, please send your query to Frontoffice-Israel@bms.com For paper copies - be sure you have mailed your invoice correctly to the correct Place of trade. Also check that you have fulfilled all the invoicing requirements.
You should only be invoicing one of these companies in the UK:
Bristol Myers-Squibb Israel Ltd. (0412)
Please ensure the correct billing address as per the Purchase Order.