FAQs

Please check your email inbox using the following:

1. The email is sent with the domain ‘@ansmtp.ariba.com’ with the subject ‘Action Required: Register as a Supplier with Bristol-Myers Squibb’. The BMS Requestor name will be in the email address.
2. If you cannot find the email, check your SPAM and JUNK folders. Contact supplier_verification@bms.com to assist with resending the invitation email.

Also, Bristol Myers Squibb can resend the Ariba invitation provided an Ariba account hasn’t been created yet. If you haven’t created an Ariba account yet, please Click here to contact Bristol Myers Squibb. For any additional information, you should contact the Ariba Support team.

Once logged into your Ariba Network Account, the Bristol Myers Squibb Registration Questionnaire will display.  If you are NOT directed to the Bristol Myers Squibb Registration Questionnaire, hover over the appropriate Ariba Network Module and ensure it is on ‘Ariba Proposals and Questionnaires’.

Under Registration Questionnaire, click the appropriate link.

You will be notified via email with any questions and once the request is complete.

Thank you for completing the registration. Log back into your account at any time should you need to update your profile.

You can update your information directly in the Ariba Network by following the instructions below.

1. Log in to Ariba Network
2. Switch to Ariba Proposals & Questionnaires located on the upper left hand of the screen
3. Click the Registration Questionnaire to be revised and then Click 'Revise Response'.

   4. Edit or revise the information you wish to change and click Submit Entire Response.

Please click here for guidance on updating your business information.

Contact Ariba Help Desk for assistance. Please also notify Bristol Myers Squibb so your primary contact information can be updated. Please Click Here for Ariba and BMS contact information.

• It is important to setup the proper relationship between the accounts as this will be used on an ongoing basis. If it is not accurately setup, this could cause future issues to correct it. If you have identified an existing account, follow the instructions to connect using an existing account. Contact your Ariba Network Administrator to assist in the setup.

The Ariba Registration is used for you to provide your payment details; there is no fee.

If you choose to use another Ariba product for submitting electronic PO and invoice, there is a fee from Ariba.

Suppliers who already have an Ariba account have the option of linking their existing Ariba Network ID with Bristol Myers Squibb during the Ariba registration process. These suppliers will need to associate their existing account with BMS on the Ariba Network. If support is needed, Click here to contact the Ariba Support team.

Your account's ANID number appears under Company Settings in the top right when you click on your initials when logged into the Ariba Network.

If you are unable to access your account (unknown Username and / or Password) and the registered email address is accessible, please reset the password. The email you receive will reveal the Username and allow you to reset the password.

Your ANID number acts as your company's account number in the Ariba system. It is used for a variety of tasks, including:

•       Helping Ariba Customer Support locate your account.

•       Merging/logging into private accounts.

•       Linking accounts.

The Ariba Network is a global e-procurement solution. 

For any Ariba Network specific FAQ’s, Click on the below link:

Ariba Network Frequently Asked Questions | SAP Ariba

The Ariba Network is web-based; therefore, only a web browser and internet access is required for access.

Contact Ariba Help Desk for assistance. Please Click Here for Ariba contact information.

• Note: Username and Password are both case sensitive.

There is no cost to setup an Ariba Network Account to complete the supplier registration form with details for payment. If you choose to use another Ariba product to setup electronic PO and invoice there is a fee.

If you already have an account with Ariba, you can choose to use your existing Ariba network ID or to create a new one.

Click here to contact the Ariba Support. 

The Cloud Profile is established when you create your Ariba Network Account. Your profile details can be viewed by any customer that uses Ariba, not only Bristol Myers Squibb.